Senior Business Analyst

Type: Permanent
Location: Hybrid

Are you looking for an exciting, international, and employee/client-centric working environment where you can develop your professional career? If you can relate to this, Amihan Solutions must be your right choice!

Amihan Solutions is a fast-growing company that works closely with primary European clients, building permanent quality delivery teams in the Philippines.

As a Senior Consultant, you will be a key point of contact for our clients, guiding them through the implementation and optimization of the client’s logistics software. This role is both client-facing and technically oriented, requiring a blend of logistics expertise, software knowledge, and strong interpersonal skills. You will manage client projects, customize software solutions to fit specific requirements, and ensure a high level of client satisfaction.

Your Role & Responsibility

  • Client Expertise: Act as a trusted advisor, understanding and anticipating client needs to deliver strategic solutions.
  • Project Management: Lead end-to-end implementations, ensuring that projects meet timelines, budgets, and client expectations.
  • Solution Customization: Customize and configure our software solutions to align with the unique needs of each client.
  • Training & Support: Conduct client training sessions, ensuring users are equipped to maximize software value.
  • Feedback Loop: Actively collect client feedback and communicate it to the Product Owner to influence product development and enhancements.

Your Profile

  • Bachelor’s degree in Business, Logistics, IT, or a related field.
  • Master’s degree is a plus, but not required.
  • Experience: Minimum of 5 years in a logistics software consulting role or similar position, with a strong background in logistics and supply chain management.
  • Technical Skills: Familiarity with logistics software solutions, data analysis, and software implementation.
  • Industry Knowledge: Deep understanding of logistics processes and industry standards.
  • Communication Skills: Proven track record of excellent client communication and relationship-building skills.
  • Certifications: Professional certifications in logistics or supply chain management (e.g., APICS, Six Sigma).
  • Multilingual Skills: Fluency in additional languages, especially Dutch, is an advantage given our client base in the Netherlands.
  • Technical Proficiency: Experience with JIRA or other project management tools.
  • Previous SaaS Experience: Experience in Software-as-a-Service (SaaS) environments, specifically in logistics or supply chain industries.

Your Benefits

  • Be part of an epic team and a company that highly encourages your career development!
  • HMO insurance coverage starting from the 1st working day.
  • Vacation and sick leave credits starting from the 1st working day.
  • Flexible day time working schedule, start anytime from 7am to 10am
  • Flexible work location, several office locations across Metro Manila and work-from-home (WFH)
  • Free training and certification programs along with community/social activities
  • International working environment.

We’re looking forward to processing your awesome application and welcome you to the Amihan Solutions team, hopefully soon. Please send your CV to career@amihansolutions.com or apply directly thru the form provided.

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