We’re on the lookout for a Principal – Telco / BSS Solution Architect to join one of our dynamic client teams, one of the leading data center and digital provider based in Switzerland.
Responsibilities
- Design end-to-end commercial and service architecture across Product > Offer > Contract > Order > Service > Usage > Charge > Invoice. Ensure ServiceNow, Business Central / ERP, billing and operational platforms form one coherent lifecycle architecture rather than separate system projects.
- Own Customer / business intent > domain design > implementation requirements > quality gate > acceptance.
- Deliver commercial vs technical product model, bundles, options, characteristics, services and resources.
- Define catalogue and contract lifecycle including versions, effective dating, amendments, MACD, migrations and successors.
- Design customer order, service order, decomposition, fulfilment, provisioning and activation architecture.
- Design billing for recurring, one-time, usage / metered, commitment, included quantity, overage, credit and adjustment cases.
- Define core business objects, systems of record, data ownership, lifecycle events, APIs and integration boundaries.
- Establish platform responsibility decisions and implementation guardrails across ServiceNow, ERP / BC, billing and operations.
- Produce end-to-end Product-to-Cash / Service lifecycle architecture.
- Produce commercial vs technical product and product-lifecycle model.
- Produce contract, order and service-decomposition model.
- Produce billing capability model and platform option assessment.
- Produce ServiceNow / Billing / ERP responsibility matrix.
- Produce core domain information model and systems-of-record matrix.
- Define lifecycle events, integration principles and architecture decision records.
- Establish SI quality gates and implementation guardrails.
Qualifications
- Bachelor’s degree in Computer Engineering or Software Engineering in a related technical field or equivalent practical experience.
- 12-15+ years in Telco BSS / OSS or complex subscription and usage-based services architecture.
- Deep product catalogue, CPQ, contract, order, service decomposition, provisioning, usage, rating and billing expertise.
- Experience designing across multiple BSS / OSS and enterprise platforms.
- Strong domain and information-modelling capability, independent of any single platform vendor.
- Able to challenge standard-function claims and convert business semantics into implementable decisions.
- ServiceNow SOM / TMT plus platforms such as Salesforce Industries, Amdocs, Netcracker, Hansen, Aria or Oracle Communications.
- Microsoft Dynamics / Business Central and subscription-billing integration.
- Complex B2B infrastructure, colocation, metered power or usage-based billing.
- Legacy BSS replacement and event-driven integration architecture.
- This person thinks from the business lifecycle towards platforms. Before discussing screens or products, they define the business object, owner, lifecycle, triggering event and consumers.
- The role is an independent cross-platform design authority, not a representative of one vendor stack.
Benefits
- Be part of an epic team that prioritizes your personal and professional growth
- HMO insurance coverage starts from the 1st working day.
- Vacation and sick leave credits (pro-rated) start from the 1st working day.
- Company-issued laptop included to ensure smooth and efficient work experience
- Earn rewards with our Employee Referral Program
- Enjoy flexible working time that align with the client’s core hours
- Flexible work location, several office locations across Metro Manila and work-from-home (WFH)
- Access to free training, certification programs, and fun community/social activities
- Collaborate in an international, multicultural working environment